Susie Cottis

Susie Cottis

Over the past 30 years, I have been a franchise owner, a volunteer in youth ministry, a business owner, and the co-owner of a small business. In the last six years, I have been working for a large world-wide retail coffee corporation.

This body of work has taught me so much. Customers needs, their expectations, what it is like to work shoulder to shoulder with others from all types of backgrounds and life experiences, just to name a few. Learning the ropes at an espresso machine and cash handling skills was new and daunting at one time. I understand what being “new” feels like. And I understand the feeling of accomplishment after tackling a difficult task. My biggest fulfillment in my work comes when I have success in what is accomplished. It is a task I can check off and feel good about.

The ministry of working with high school students put to test any of my lurking leadership skills. There is nothing like hiding glow-sticks at midnight in the snow and trying to show a positive attitude to others when you are exhausted! Yet the pleasure of building relationships in these experiences is a key foundation to my future at Omega Espresso Bar. I find great joy in being involved in women's lives. It’s a pretty cool thing when I see a positive change in myself because of the relationship I have with others.

I have much to learn as we move ahead with OEB. And I am excited to see these women's faces as they too learn through being “new.” While credentials can look important on paper, providing hope is the real value.